Rshift

Rshift automations orchestrate platform integrations, content, monitoring, approvals, and AI steps into repeatable workflows.

A provider API is rate limited or temporarily unavailable.

Your plan or workspace permissions do not include the automation.

- Trigger conditions were not met.
- A platform connection expired.
- AI credits are insufficient.
- A step requires human approval.
- A provider API is rate limited or temporarily unavailable.
- Your plan or workspace permissions do not include the automation.

Review the latest run status and failed step.

1. Confirm the automation is active.
2. Review the latest run status and failed step.
3. Check related platform integrations.
4. Look for pending approvals.
5. Confirm your plan includes automations.

When contacting support, share automation id or name, run id, failed step, and visible error code. Do not send secrets, tokens, unpublished drafts, or private content from automation logs.

Troubleshoot automations

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Troubleshoot automations

Troubleshoot automations

Common causes

What to check