Use the contact form, or write to hello@rshift.com for RShift product questions. RShift does not offer public phone support.
Human handoff is appropriate for account access, billing, security, production incidents, and admin-only actions. See Get support for the full list and What RShift Support can see for the context that is safe to share.
Do not send tokens, secrets, payment card numbers, unpublished content, or raw monitoring data.